Power Outage in Frisco, TX

We are having rolling black outs at Main and Hillcrest. This has been happening since 2/15 and 2/16. No electricity or internet.

We are in at John Hickman and N. Tollway / since 1:30 am... power outages all day... it is out anywhere from 30minutes to 3 hrs! Then we get maybe 20-30 min of power. My husband can’t sleep CPAP is shutting off hard to breathe without this!... this is 75034 zip... Domain at the gate apartments. Just need to know when we can expect this restored. We’ve never had to have these rolling blackouts and they are not 15-20 minutes!!! Please help !

The Power has been out since 2am in 75035.

I called Oncor a few minutes after 6am this morning 2/15/21, after waking up freezing and in a LOT of pain (cold makes my health conditions WORSE) due to several medical conditions. I use a walker and could not see anything. I called to report it. My apartment was literally 59 degrees inside. All I could do was literally cry. No heating pads, no hot water for a bath to help, my entire body hurts so bad. The message indicated "rolling black outs lasting 15min-1 hour". It said I could call back to check the status of my 'area' using my phone number associated with my account. I laid down in bed to keep warm and to help my body somehow with all this pain. After falling asleep and then waking up to no electricity? I called Oncor again to check the status of my initial call for an update. However, this time and almost 5 HOURS later (not the 15min-1 hour rolling blackouts as indicated) I still had no power and my apartment was 56 degrees. The automated message as a follow up to my initial call in the morning said that crews were out "...to correct and assess this area..." I've been literally praying and praying and praying for our Heavenly Father to help my pain inside a cold apartment and all others going through this everywhere and the homeless. Within about 15-20 minutes of calling Oncor, (PRAISE GOD..AMEN) my power finally came on at 10:51am. Thank you, Oncor for fixing whatever happened. I can live with 15min-1hour rolling blackouts but not over 5 hours without heat and electricity. I know y'all are busy and I thank you but this was really BRUTAL.

I called Oncor a few minutes after 6am this morning 2/15/21, after waking up freezing and in a LOT of pain (cold makes my health conditions WORSE) due to several medical conditions. I use a walker and could not see anything. I called to report it. My apartment was literally 59 degrees inside. All I could do was literally cry. No heating pads, no hot water for a bath to help, my entire body hurts so bad. The message indicated "rolling black outs lasting 15min-1 hour". It said I could call back to check the status of my 'area' using my phone number associated with my account. I laid down in bed to keep warm and to help my body somehow with all this pain. After falling asleep and then waking up to no electricity? I called Oncor again to check the status of my initial call for an update. However, this time and almost 5 HOURS later (not the 15min-1 hour rolling blackouts as indicated) I still had no power and my apartment was 56 degrees. The automated message as a follow up to my initial call in the morning said that crews were out "...to correct and assess this area..." I've been literally praying and praying and praying for our Heavenly Father to help my pain inside a cold apartment and all others going through this everywhere and the homeless. Within about 15-20 minutes of calling Oncor, (PRAISE GOD..AMEN) my power finally came on at 10:51am. Thank you, Oncor for fixing whatever happened. I can live with 15min-1hour rolling blackouts but not over 5 hours without heat and electricity. I know y'all are busy and I thank you but this was really BRUTAL.